About these terms
These terms govern every enquiry, quote and confirmed booking made with ComTouch Kenya, and should be read alongside our Payment Terms, Disclaimer and Privacy & Data Protection policy.
Legal
Terms & Conditions
The terms that apply to every enquiry and booking, to be read alongside Payment Terms, Disclaimer and Privacy.
Last updated: January 2026
Our experiences
All experiences are community-led on the Tsunza-Mwache peninsula, delivered by guides, dance troupes, cooks and craftspeople from the community.
Enquiries and confirmation
An enquiry is not a confirmed booking until we acknowledge it in writing and any deposit is received.
Prices and what is included
All prices are quoted in Kenya Shillings. Each tour lists a full cost breakdown covering boat transport, guide fees, dances, meals where stated and mangrove seedlings.
Group sizes and minimums
Some experiences carry minimum or maximum group sizes, noted on the tour page. Minimums keep dance troupes and boats viable.
Weather, tides and changes
This is a tidal environment. Timings and routes may change for safety, and we will always offer the nearest workable alternative.
Changes or cancellation by you
Tell us as early as you can. Cancellation outcomes are set out in the Payment Terms.
Conduct, culture and the environment
Follow your guide, respect sacred sites and their protocols, plant your seedling, take your litter with you, and treat the community with respect.
Health, safety and water activities
Tell us in advance about non-swimmers, pregnancy, medical or mobility needs so we can plan the day safely.
Liability
We take reasonable care in delivering every experience. Our liability is limited to the value of the confirmed booking, to the extent permitted by law.
Photography and media
Ask before photographing people, and follow guidance at sacred sites where photography may not be welcome.
Intellectual property
Website content, images and written material remain the property of ComTouch Kenya and its contributors.
Governing law
These terms are governed by the laws of Kenya.
Contact
Questions about these terms can be sent to info@comtouchkenya.org.